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The services of the Judith Anderson Herbert Writing Center are available online via real-time (synchronous) video-based or email-based appointments. All services are for current UT students only

The following services are available for appointment scheduling, up to 7 days in advance. Select your schedule carefully, since some are for specific groups of students only. Not sure whether a video-based or email-based appointment is best for your writing situation? Click here for some guidance. For instructions on how to make and attend appoinments, click here. All appointments are in Eastern time unless otherwise noted.

  • Video-Based General Writing Help: For UTK undergraduate students in any subject and any course. Appointment hours vary.
  • Email-Based General Writing Help: For UTK undergraduate students in any subject and any course. Must upload document in advance of the appt. start time and give specific details about what you want help with and the assignment. Available Monday-Thursday 9:00-6:30 and Friday 9:00-3:00. 
  • ESL Writing Center: Video-based appointments for UTK undergraduate and graduate students whose first or strongest language is not English. Appointment hours vary.
  • Application Materials Help: Video-based appointments for help with personal statements, resumes, application letters, etc. Appointment hours vary.
  • Graduate Student Writing Help.  Video-based appointments for graduate students in any subject or who are working on a thesis or dissertation. Appointment hours vary.
  • UTHSC Online: Video-based appointments for UTHSC-Memphis students only. Appointments in CENTRAL Time. 

Updates about our services are posted our web page


To Make an Appointment:

  • First-time users of WC Online must register for a free account. Save your username and password.
  • Log in and select the appropriate schedule. (Click here for help choosing whether a video-based or email-based appointment is best for your writing situation.)
  • Change the week as desired. Currently, appointments may be made up to 7 days in advance.
  • Click on the desired appointment time (Eastern time, unless indicated otherwise), and complete all requested information. Available times are shown in white boxes. Use the "Waiting List" feature if desired.  
  • Use the drop-down boxes to adjust the length of your appointment (if that option is available-- the amount of time available per student varies by schedule.) 
  • Attach your document(s) when you make the appointment or anytime BEFORE your appointment.  This is REQUIRED for email-based appointments; optional for video-based appointments. 
  • Click “Save Appointment.”  You will receive confirmation and reminder emails.

When it’s Time for Your Appointment: 

  • All appointments are in Eastern time unless otherwise noted.
  • For video-based appointments: A few minutes before your appointment, log in here, open the schedule, click on your appointment slot, and click "Start or Join Consultation." Be sure to allow camera and microphone access and enable pop-ups from WCOnline.
  • For email-based appointments: Before the start time of the appointment, be sure to upload your document(s) and give detailed information about what you want help with and your assignment. Limit 7 pages per appointment. A tutor will respond with comments via email within 30 minutes of the appointment start time IF a document has been uploaded in advance of the appointment start time.

Cancel in Advance if You Cannot Make It:

If you cannot make it, cancel your appointment at least 1 hour in advance. To cancel: Log in, click on your appointment, and click “Cancel this Appointment.” Students who miss more than 3 appointments without canceling ahead of time will not be able to continue to make appointments. 

Questions? Email

Having trouble logging in? Enter your email address below and then click "Reset Password." The system will immediately email you with instructions for changing your password. If you do not receive that email in a few minutes, please check your spam filter.

Receiving unwanted text messages from this system? This system can send appointment reminder and waiting list notifications via text message, but only if a cell phone number and carrier is entered by a client when creating or updating an account on the system.

If you have an account on the system, log in to edit your profile and modify your cell phone preferences. If you do not have an account on this system, it's possible that your cell phone number was entered accidentally. Fill out the form below to remove your number immediately.